Return Policy

Returns

We hope you love your Three Commas product, but if you’re not completely satisfied, you can return merchandise within 30 days of purchase. All items must be returned within 30 days of receipt and be in the original condition you received them in.

Refunds are issued to your original payment method. Refunds cannot be returned to alternate cards or different forms of payment.

Note, shipping and handling charges will NOT be refunded.

Please tell us your Three Commas order number (TC####) and the reason for return. 

Send Returns to:

Three Commas 
221 E Southlake Blvd  
Southlake, TX 76051

We recommend shipping with insurance and keeping your shipping receipts until your return is processed. Three Commas is not responsible for missing, damaged, or packages lost in transit.

Exchanges

To make exchanges fast and easy, place a new order for the exchange item you'd like to receive. When the order is created, you will provide a method of payment that will be charged at that time. After the order is paid for, it will be processed and shipped out promptly. When we receive your return, you will be refunded for your original item(s) from the original order.

For questions, please contact info@threecommas.com